Welcome to Orford General Store.
We hope this website provides you with all the information you could require ahead of your visit, and additional information in relation to Orford and it's surrounding villages. We look forward to seeing you.
We are happy to offer free home deliveries to Orford and its' immediate surrounding villages, for those who are unable to leave their residence. We are also happy to facilitate a click and collect service, for those who wish to shop without contact. To assist us in this, due to the sheer volume of requests we are receiving, please may we ask you to email in your order, (email@example.com) prior to 11am upon the day it is required, including your name, address and contact telephone number, and whether it is for delivery or collection. Orders received after 11am, may have to be added to the following days, dependent upon quantities received. We will then happily process your order, telephone for a card payment, and release your order for collection or home delivery. Orders are usually delivered late afternoon, and you will receive a knock upon your door, to alert you to their arrival, whilst our driver retreats.
For those who prefer to shop in person, we have implemented the following guidelines, for yours and our personnel safety.
1) We are limiting the number of customers permitted in the store to two. Please shop alone where possible, and one customer per household please.
2) As of 24th July 2020, it is mandatory to wear a face covering in all shops, and
we will be insisting upon this, to protect our personnel. Please put your mask on, covering both your nose and mouth, and then sanitise your hands. Please then take one of our shopping baskets, before selecting produce and products.
We politely ask you not to utilise your own shopping bags, as we are trying to minimise contact, for all our safety.
3) Please pay upon card where possible, but we will also continue to accept cash if that is your preference.
4)We have temporarily suspended our loyalty cards, to minimise contact between our personnel and customers, but please do retain them somewhere secure, as these will be introduced again, whenever it is safe to do so. Points attained prior to this pandemic, will remain current.
Please bear with us as we all go through these difficult times. All our personnel are working exceptionally hard to protect you, including regular sanitising of baskets, key pads and touch points around the store. Please follow their instructions when shopping with us, to keep both yourself, and our whole community safe. These are difficult times for everybody, but we hope that by working together as a community, we can minimise any transmission, to be there for all those who need us. Our very best wishes to you all. Keep safe.
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